FretShark Privacy Policy

Privacy Policy for FretShark

At FretShark, we understand the importance of protecting your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and store the data we obtain from users of our interactive music theory web application. By accessing or using FretShark, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Information We Collect

FretShark uses Memberspace memberspace.com to manage user accounts and subscriptions. When you subscribe to FretShark through Memberspace, we may collect the following types of information:

1. Personal Information: This includes your name and email address provided during the subscription process.
2. Subscription Details: We collect information related to your subscription type, including subscription start and end dates, renewal dates, and payment information. This data is processed securely through Memberspace.
3. Usage Information: We automatically collect information about your interactions with FretShark, such as your last login/logout times and the pages you visit within the application.

How We Use Your Information

We may use the information we collect for the following purposes:

1. Providing Services: To deliver the features and functionality of FretShark, including personalized music theory lessons and interactive exercises.
2. Communication: To communicate with you about your subscription, updates to our services, and important notices.
3. Improvement of Services: To analyze usage patterns, diagnose technical issues, and improve the quality and performance of FretShark.
4. Marketing and Promotions: With your consent, to send you promotional materials, special offers, or other communications that may be of interest to you.

Disclosure of Information

We may disclose your information in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing other services on our behalf.
2. Legal Compliance: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, correct, or delete your personal information held by FretShark. You may also unsubscribe from marketing communications at any time by following the instructions provided in the emails we send.

Children's Privacy

FretShark is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at contact@FretShark.com

Effective Date: 28-03-2024

Thank you for using FretShark!